Liny.firstname.lastname@example.org did not receive any invitation Email.
We may set this “issue” about the missing invitation-email aside.
It is not 100% clear if this issue is anymod-based, or if this issue is on the emailserver-side with skysails. All Invitation-Emails come from email@example.com.
I received those emails in my Test-Scenario, but SkySails claims they dont. Let us put this issue aside, as there is a more relevant second issue to investigate :
There is a finding, which evidently suggests
anymod does not forward emails to all recipients nessesary.
This happens, even though those recipients do run an active and confirmed anymod account:
AND those recipients are successfully added as a developer-member inside of the team list for that project.
Long testing was conducted. I mean superlong testing:
The result is that for the Yacht Project
Liny is a Team Member with her account firstname.lastname@example.org
AND we tested if she is able to log in to the anymod.com page with her email and password.
She did ask for a new password link and that email did arrive in her inbox in no time.
So she was able to log into her anymod-account successfully.
Afterwards I filled in a form response via the corresponding website www.skysails-yacht.com and pushed the send button.
Two developer-members of the yacht project team did receive the email.
One further developer-members of the same yacht project team did not receive the email:
The contactform-Email was adressed from email@example.com TO stefan.brueck@ and to mark.hoppe@ but NOT TO liny.limbara@ . She was NOT IN the list inside of the TO -Adress-Field inside of the email forwarded to stefan and mark.
She should. She is an active assigned member of the Project team just as well as the other two members I can see no reason why she does not receive emails. This issue occurres on several projects.
The longer I think about it, the stronger I feel this issue might have to do something with the fact the AnyMod Server Cache seems to no longer adapt to changes in a timely manner. More likely than not, I am mistaken. More likely than not my assumption is wrong. But I wanted to mention my though.
Anyway. I need to ask anymod to please look into this issue now.
We did extensive testing up until now.
If anymod has further questions, We will be glad to provide further information or run further tests.
The one who did not receive an emails was firstname.lastname@example.org.
She should have received an email as she runs an active account AND is a developer-member of the project-team.